Smart Health Check Service
Keep abreast of the health and performance of your Netezza system with the Smart Health Check Service - offered to our Comprehensive and Managed support tier customers.
What is the Smart Health Check Service?
The performance of your Netezza system is impacted by a number of factors that will often not be apparent from the output of command line utilities such as nzhealthcheck and nzskew. We combine our 30+ years of experience supporting Netezza with additional diagnostics and analysis to determine not just what problems are lurking undetected, but also how to remedy them, all as part of the Comprehensive and Managed support service.
Features
- The Smart Health Check service offers diagnostic reporting for your Netezza system and a program of follow-up activities to rectify any issues found, and to ensure that your system stays healthy
- With the data that you give us access to, our Netezza engineers can analyse the system and database performance and overall health
- Your report contains:
- A system audit showing how up to date your software is across all 4 components of your Netezza system: Netezza Performance Server (NPS), Red Hat Enterprise Linux (RHEL), Host Platform (HPF) and Firmware Diagnostics and Tools (FDT), with recommendations for remediation. To this end it is important that customers download all available Netezza upgrades prior to their IBM support ending
- An analysis of any hardware issues identified with recommendations for remediation
- An analysis of the health of your Netezza databases showing database growth trends, groom state and skew
- Insights into the performance of your system
- A monthly report provided to customers tracks remediation actions and shows system and database health and performance trends
- Regular reviews with key technical personnel
Free Smart Health Check Report
We are currently offering all Netezza customers an obligation-free Smart Health Check report. With this report you will be able to ascertain what actions you should take to extend the life of your existing Netezza system and keep it operating at peak performance. If you'd like to take advantage of this offer follow this link.
Further Information
Download the Smart Health Check Service brochure.
Download an example Smart Health Check report.
If you would like more information, contact us and we'll get in touch.