# Smart Associates - Full Catalogue

> Independent database engineering consultancy established in 2003, specialising in IBM Netezza Performance Server support, database governance, and predictive analytics. Teams in the United Kingdom and New Zealand provide follow-the-sun coverage for enterprise data platform customers worldwide.

Generated from the canonical product catalogue (https://api.smart-associates.biz/catalog/pricing-page) - the same source the pricing page and the MCP server use. Every product, its tiers, and what each tier includes are listed below. For live pricing in your currency, use the MCP server (https://api.smart-associates.biz/mcp) or visit the linked pages.

## Netezza Support Plus
https://smart-associates.biz/solutions/netezza-support-plus/

Smart Associates' flagship Netezza support contract. Per-system pricing covering hardware and software, with the optional Managed tier bundling NZ Controller, SMF and Virtual DBA at a single per-system rate.

### Essential - Software break/fix support, per system, flat-rate by size and SLA
What's covered:
- Incident response - software break/fix
- Severity-tiered response targets (9×5 or 24×7)
- Smart Associates engineers on call
- Vendor escalation when required
- Quarterly health-check reviews

### Comprehensive - Everything in Essential, plus advisory services and hardware replacement
What you get on top of Essential:
- Software and firmware upgrades / downgrades
- Best practice and technical advisory
- Scheduled health checks with remediation plans
- Security vulnerability risk-mitigation advice
- Performance tuning and workload-management recommendations
Hardware Replacement Service:
- On-site field engineering and replacement parts - partner quote required
- Remote hardware break/fix support
- Coverage matched to your chosen SLA (9×5 or 24×7)

### Managed - Everything in Comprehensive, plus our full management framework bundled in
Hardware Replacement Service:
- On-site field engineering and replacement parts - partner quote required
- Remote hardware break/fix support
- Coverage matched to your chosen SLA (9×5 or 24×7)
Bundled at preferential pricing:
- SMF Enterprise - full module suite (LDAP sync, replication, BAR, query history, governance, curation)
- NZ Controller Enterprise - monitoring, diagnostics, AI virtual DBA
- Virtual DBA - proactive day-to-day administration (priced per system)

## NZ Controller
https://smart-associates.biz/products/nz-controller/

Web-based management for IBM Netezza. 68 UI pages, 472 API endpoints replacing 100+ shell commands and SSH sessions. Built by engineers who predate the 2010 IBM acquisition.

### NZ Controller - Monitor and manage your Netezza estate
Per-appliance pricing:
- Base price covers 2 Netezza appliances

## Smart Data Frameworks
https://smart-associates.biz/products/sdf/

Connector-led data movement between databases and object stores. Define a job once, run it on demand or on a schedule, watch per-table progress.

### Community - Single user · Self-serve
Migration:
- Full load & append
- Schema/DDL discovery, mapping & conversion
- Batch database inserts
- Streaming file compression
Operations:
- Web UI - pipeline builder & monitor
- Run logs
Support:
- Community forums & GitHub issues

### Professional - Single user · Advanced features
- Incremental load
- SQL-based filtering
- Schema/DDL change handling
- Pipeline scheduler
- Streaming upload to cloud object storage
- AI-assisted view conversion (customer-supplied Anthropic or OpenAI key)
Connections:
- Up to 5 active pipelines included
- Additional pipelines at $15 / pipeline / month

### Enterprise - Per-server deployment · RBAC
- RBAC & user management
- Full audit trail
- LDAP / SSO integration
- CDC (log-based)
- Resumable / checkpointed jobs
Performance:
- High-performance bulk unload / load
- Cloud object store streaming & staging
Connections:
- 20 active pipelines included; $45/month per additional pipeline

## Smart Management Frameworks
https://smart-associates.biz/products/smf/

Identity sync, metadata discovery, governance and data-lifecycle automation across your database estate. Per-instance pricing with an included instance pool and simple per-instance overage.

### Community - Open-source build for discovery and manual operations on open-source databases.
Included modules:
- Metadata Scanner - cross-system object discovery
- Admin SMF - web dashboard, system registration
- Query History - query logging & retention
Instances:
- No instance limit
Support:
- Community forums & GitHub issues

### Professional - Small teams that need automation, notifications, backup and lifecycle management across their databases.
Everything in Community, plus:
- Event Manager - multi-channel notifications (Slack, email, webhooks)
- Job Scheduler - cron-style scheduled automation
- BAR - Backup And Restore orchestration
- Data Curation - retention, aggregation, archival lifecycle
Instances:
- Includes 3 instance licences; additional instances $75 / month each
Support:
- Dedicated helpdesk ticketing - no SLA

### Enterprise - Polyglot estates needing identity sync, cross-platform replication and enterprise data governance.
Everything in Professional, plus:
- LDAP Sync / Access Control - identity + permission sync (Active Directory, Entra, LDAP)
- Database Replication - in-flight native platform
- Data Governance - rule enforcement & policy validation
Polyglot estate management:
- Cross-platform identity and permission sync
- First-class support for legacy & on-prem warehouses
Instances:
- Includes 30 instance licences; additional instances $500 / month each
Support:
- 24×7 helpdesk - break/fix SLA on the software itself

## Feature Factory
https://smart-associates.biz/products/feature-factory/

In-database ML feature engineering, model training, scoring workflows and effectiveness monitoring. Currently shipping on IBM Netezza with INZA; PostgreSQL and Cloudberry/Greenplum/Databricks adapters planned.

### Community - PostgreSQL + MADlib · Free, source available
- See the product page for details.

### Professional - Cloudberry, Greenplum or Databricks · Future release
- See the product page for details.

### Enterprise - Netezza + INZA · Shipping today · For regulated industries
Who it's for:
- Banks, insurers, healthcare, telcos and government bodies running IBM Netezza
ML capabilities:
- Full INZA algorithm suite - in-database training and prediction at appliance scale
- AutoML across the INZA library
- Unlimited projects, models, features and users
Compliance automation:
- GDPR / CCPA / EU AI Act compliance built in
- DSAR management - mailbox polling and response automation
- Granular consent tracking with third-party webhook integration
- Right to Be Forgotten - cascading erasure across configured tables
- Lawful basis registry mapped to legislation
Advanced governance & enrichment:
- Lineage graphs and impact analysis across features, models and tables
- UK demographic enrichment (LSOA, postcode, income, age, OAC codes)
- ESRI spatial functions on Netezza
Activation destinations:
- Salesforce
- Salesforce Marketing Cloud
- HubSpot
- Emarsys
Deployment & commercial:
- Air-gapped deployment with signed licence files

## AI Readiness Assessment
https://smart-associates.biz/solutions/ai-health-check/

Free AI-powered analytics maturity assessment. A 15-minute interview generates a bespoke maturity report (PDF) with concrete recommendations for next steps. Self-serve via the website. No sales call required.

### Free - Available immediately to anyone
What you get:
- 15-minute AI-powered maturity interview
- Bespoke maturity report (PDF) - your data, your context
- Concrete recommendations across analytics, governance & ML readiness
- Benchmarking against Smart Associates' customer base